❌ Order Cancellation Policy
1. Cancellation Before Shipment
Orders can be cancelled before dispatch confirmation.
Payment processing / payment gateway charges are non-refundable in case of cancellation.
2. Cancellation After Shipment
Once an order has been shipped from our warehouse, cancellation is not allowed.
3. Refund for Cancelled Orders
Approved cancellations will be refunded after deducting applicable payment processing charges.
- Refund timeline: 5–7 business days
- Bank processing time may vary
4. Seller Cancellation Rights
Kankana Silks reserves the right to cancel orders due to:
- Stock unavailability
- Pricing errors
- Fraud suspicion
- Technical issues
5. Store Information
Store Name: Kankana Silks
Location: Kankana Silks, 464, First floor, Jayachamarajendra road, 1st Stage, Vijayanagar, Mysore, Karnataka
All orders are processed and shipped from our Mysore warehouse.
6. For Support
Email: support@kankanasilks.com
Location: Kankana Silks, 464, First floor, Jayachamarajendra road, 1st Stage, Vijayanagar, Mysore, Karnataka
All orders are processed and shipped from our Mysore warehouse.