📜 Terms & Conditions
1. Product Representation
We strive for accurate product images and descriptions. Minor variations may occur due to display settings or photography lighting.
2. Pricing & GST Transparency
All product prices include applicable GST.
GST Structure Applied:
- CGST: 2.5%
- SGST: 2.5%
- Total GST: 5%
Shipping charges are shown separately during checkout.
3. Cancellation Policy
- Orders can be cancelled before shipment dispatch.
- Once order is shipped, cancellation is not allowed.
- After delivery, return request must be raised within 48 hours (2 days) as per Return Policy.
4. Order Cancellation Rights (Seller)
Kankana Silks reserves the right to cancel orders due to:
- Pricing errors
- Stock mismatch
- Fraud suspicion
- Technical errors
5. Limitation of Liability
Kankana Silks liability shall be limited to product value paid by customer.
🧾 Grievance Redressal Mechanism
Customer Support: support@kankanasilks.com
Business Address: Kankana Silks, 464, First floor, Jayachamarajendra road, 1st Stage, Vijayanagar, Mysore, Karnataka
All complaints will be acknowledged and resolved within reasonable timelines as per applicable law.
⚖️ Governing Law
These terms shall be governed by laws of India. Jurisdiction: Courts of Mysore Karnataka.
⚠️ Legal Disclaimer
Kankana Silks reserves right to modify policies without prior notice. Updated policies will be effective immediately upon website publication.